IGA Service Desk
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Obtaining Support

Our member services and community management team offer support via this ticket system, chat on our Discord, phone and email (for financial communications only). To contact us please click here, call us at 1 (855) 984-1866 or email finance (at) imagogame.com. 

IGA Support Hours Changing

Due to staff limitations and lack of use IGA's service team is changing to operating from 12 PM to 5 PM seven days a week with technical support until 8 PM. Network staff will still be around to do things after hours and respond to urgent communications outside of operational hours.

Support Response Times

Due to limited staffing and changes internally response times are taking much longer than normal. 


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